Communication with your customers is key. Schemon provides video chat, text chat, file sharing and anouncements to help you out communicating with your customers. In addition to this, we help you out keep track of your client transactions via history, recordings ad transcriptions as well as translations of your chat sessions.
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Schemon provides integrated web based secure 1:1 video chat. You can also use your standard video chat application as well, again in an integrated fashion.
480p is the standard video quality. HD 720p, Full HD 1080p and 4K video quality is also supported.
Text chat sessions are multimedia sessions from which you can also send images, audio and files.
All you video chat sessions (if recorded) and text chat sessions are kept securely for later reference.
All your customer specific data is kept in a linked fashion to your customer. This way you can keep your interaction in a much more integrated way.
You can do search on the data that you have, access files or old chat sessions.
You can send text, video and audio messages to your customers as announcements.
These enable you to communicate with your customers not just 1:1 but in a one-to-many fashion as well.
You can send messages to specific customers or to specific customer groups that you have defined for your services.
You can record your video chat sessions and keep them separetely along with the originals.
Recorded video chat can be transcribed in such a way that you and your speech is transcribed separetely. You can also search within this data as well.
Transcriptions can be translated to your language of choice.
The Freelancer plan supports most of the features. It is limited to 480p video chat and 40 minute video sessions which are upgradable to 2 hours with add-ons.
Recordings, transcriptions and translations are also not available.
In addition to the Freelancer plan, unlimited video sessions and HD video (720p) is provided. If needed 1080p Full HD can be unlocked wih add-ons.
Recordings, transcritions and translations are available.
The Enterprise plan includes all Business plan features. In addition to this, 1080p video is provided as a standard alternative. 4K video session are provided optionally via add-ons.
