There are various ways to get support from Schemon. You can use our in-app help feature, send questions via email, use the support portal and call us. We are here to help you, so that you can help out others.
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The Schemon support portal is available for support tickets, support topics, lots of articles and support chats with our customer success team.
Feel free to contact us.
You can always contact us via the in-app help system or email.
Feel free to send feedbacks as well, we would like to hear about them.
You can call us directly and have chat with our customer success team member.
We can open tickets and/or resole your issues on the spot.
We try to react to all support cases as fast as possible and resolve them efficiently. During high demand times, we do provide 7/24 priority support services as well to solve your problems.
The Frelancer Plan includes all support features excluding phone support.
The Business Plan includes all support features excluding phone support.
The Enterprise Plan includes all support features including phone support.
7/24 priority support is provided for Enterprise Plan users.
